We want to provide a secure online shopping experience and a high level of customer service. To accomplish this, we may collect some information like name, email address, mailing address and phone number when you register on our site or place an order. Access to this information will only be available to our employees.
Safe external gateways will save credit card information; we do not collect any financial information.
When you browse our website you do so anonymously, unless you have previously indicated that you wish us to remember your login and password. We do log your IP address to give us an idea of which pages of our website you visit. However, we do not link your IP address to any personal information unless you have registered and logged in to our website.
When appropriate, the consumer will have always the rights of information, rectification, and cancellation of personal data in accordance with Chilean Law No. 19.628 on protection of personal data.
Client’s rights and obligations
All sales are final, the only exception being defective items. Please contact us if you receive an item that is defective.
To purchase from our website, you need to be registered and provide your personal details. In particular, you must provide your real name, phone number, email address and other requested information as indicated.
Our customers will enjoy all the rights granted by Chilean legislation on consumer protection in effect at the time of the purchase, except for the exclusions expressly contained throughout the website.
When returning an item back to Bubbles Beachwear, we strongly recommend choosing registered shipping services so that you can track your package. However, you may return goods at your sole risk and expense using any other safe and secure method. We are not responsible for parcels that go missing in the post and will not replace lost items as this is the responsibility of the postal service. Please note that if we do not receive the items back at our office, we cannot process any exchange or refund that you requested.